Here is the irony …………. they are having problems with folks sending their family for a table while one person is in line, so the CMs at times are there to stop this. With mobile ordering, the CMs are directing you to go find a table and wait for your notification. Last week our family, and several around us sat there for 30 minutes waiting on our notifications. We took up tables the time it would take some other families to eat their whole meal. Then we waited for our meal with other families at the counter. Then we took up another 30 minutes to eat our meal.
This is not speeding up anything. Even with the longer lines, we would have had our food faster and we would not have been taking up a table. Mobile was great when it first started, then suddenly they are not keeping up with the orders as folks learned about it, AND now we are adding this to it.